Cliff's Notes

The Business of Dentistry

“The Sleep Complete Program” / “Embezzlement – Part 2” / “Product Review – Dimanto”

Cliff’s Notes for December 25, 2011


Cliff Marsh, Henry Schein ……Cell: 201-321-7494……Fax: 201-262-2210…..E-mail:


The reason we do what we do, is so that we can to do what we want to do, when we want to do it!

It’s a tongue twister, but working as a team and making informed decisions, will get us there.


 “I love sleep. My life has the tendency to fall apart when I’m awake”

Ernest Hemingway


This Week’s Feature on the Cliff’s Notes Channel

“Watch-Pat 2000 Sleep Diagnostics”


In This Week’s Issue

  • Total Health & Beyond – Sleep Complete is Here!
  • Embezzlement – Part 2, Prevention!
  • Product Review – Dimanto One-Step Polishers by VOCO
  • Commentary for Sunday, December 25, 2011

 Total Health & Beyond – The Sleep Complete Program………………………..

 EDUCATIONAL PROGRAMS:  Sleep Complete now offers you a number of opportunities to learn about Dental Sleep Medicine:

 One Hour FREE LIVE webinar programs are designed to provide an overview of Dental Sleep Medicine and the Sleep Complete program. These programs will be available on the 3rd Wednesday of each month at 8pm (EST).  To register, just go to the following link: If you cannot make a LIVE presentation, the webinar will be available for your viewing at anytime by just going to

 Two hour LIVE Presentations are designed to provide additional dental sleep medicine information to customers that have a legitimate interest in going forward. Jen McGuire and Al Simon are developing a Sleep Complete “Presentation in a Box” that will be used at these center level programs. We’ll be working with your RM’s shortly to nail down the precise schedule.

 The Two-Day Implementation Seminar entitled, “Successful Implementation of Dental Sleep Medicine” is the Gold Standard in implementation programs within this growing market. It is part of the Sleep Complete Implementation Package, but many of your customers may want to attend before making a total commitment to Sleep Complete. Those customers will be able to sign up for this program separately. The tuition is $1,999.99 and includes the dentist and up to two staff members. It also provides vital hands-on training for the staff in the use of Dental Writer software for reimbursement under medical insurance. 

 Currently, there are twelve (12) Two-Day Implementation Programs scheduled throughout 2012 under Nierman Practice Management and Sleep Complete. The programs are;

Date Location
February 10-11, 2012 Metro New York
February 17-18, 2012 San Diego, CA
March 16-17, 2012 Boston, MA
April 20-21, 2012 Chicago, IL
April 27-28, 2012 Atlanta, GA
June 1-2, 2012 Los Angeles, CA
July 13-14, 2012 Washington, DC
July 20-21, 2012 Houston, TX
September 14-15, 2012 Orlando, FL
September 21-22 Seattle, WA
October 12-13, 2012 Dallas, TX
November 9-10, 2012 San Francisco, CA

 The Metro New York introductory program will be held at the Marriot Marque Hotel on Broadway. If you would like to register for any of these courses, please call Dental Writer at: (800) 879-6468 or go directly to the following link:; Select the course of your choice and hit “Register Now”.

 Embezzlement – Part 2 – Prevention……………………………………………..


1. Develop Written Policy for the “Handling of Office Receipts”    


a)      Who does daily Petty Cash Reconciliation?

b)      b opens mail (Patient Payments?)

c)      Who does daily deposits?

d)     When checks are stamped for deposit, who posts payments? – Should be different from Person who does #3.-“Deposits”.

e)      Who authorizes adjustments/write-offs/refunds?

f)       Require daily reports.

g)      Who signs all checks? – Should be the doctor.  If done with signature stamp, Dr. must control.

h)      Who mails payments after doctor signs checks? Nobody else should touch check.

i)        Who handles payroll?

j)        Where does the “Unopened” Bank Statements go? – Either to Dr.’s residence or directly to accountant.

Statement: “Theft of office receipts, whether outright theft, fraud or embezzlement, will be legally prosecuted”.

2. Check and understand security settings for computer software.

3. We advise you discuss these recommended changes with your accountant who should provide additional assistance. This will allow you to tell your staff “your accountant” has advised implementing the new policy for all of his/her clients, thereby negating the influence of a changed policy and the chance that it may damage the doctor-staff relationship.

Accusing an employee of theft is very dangerous. False accusations can lead to massive law suits. I have seen this happen many times. It is imperative that you consult your accountant/financial advisor and your attorney and/or an employment law specialist. This is not a time to watch pennies because you may be losing dollars. Talk to experts.

For more information on securing your systems and managing employees, please feel free to contact me at any time @ 201-321-7494 or

Product Review – Dimanto One-Step Finishing & Polishing System………….

 The award of Editors’ Choice signifies the most unique and significant product in the issue. The editors review each product and clinical evaluation article scheduled for an issue and then select the issue’s Editors’ Choice.

 Dimanto by VOCO America, Inc.


 Consultants’ Comments

“Concentric wheels – good selection of shapes.”

“Firm, reusable tips – they do not degrade quickly.”

“Produces polish without a lot of pressure.”

“Good polish after repeated sterilization cycles.”

“Infection control recommendations in the instructions are not relevant to US standards.”


Dimanto is a one-step polishing system for pre-polishing and high-gloss polishing of composite restorations. The diamond-interspersed silicone polishers are suitable for repeated use. The recommended speed is 3,000-8,000 rpm. Dimanto can be used with or without water spray. Dimanto is provided in a five-piece kit containing a small point, a large point, a small cup, a large cup, and a lens. These are also available individually in 10-piece kits. Dimanto was evaluated by 27 consultants in 676 uses. It received a 96% clinical rating.

 Product Features:

Dimanto polishers were easy to use to achieve high gloss on composite restorations. The polishers were durable and maintained their shapes, even after repeated usage and sterilization. Consultants were pleased with the gloss produced by Dimanto, particularly when used with water spray. The selection of shapes is ideal, and the sizes are small enough to polish detailed anatomy of the restoration. The polishers are re-usable after sterilization. Thirty-seven percent of consultants reported that Dimanto was better than their current composite polishing system and 48% reported that it was equivalent. Sixty-three percent would switch to Dimanto and 89% would recommend it.

Clinical Tips:

 Do not use at speeds exceeding 20,000 rpm.

 Do not use at speeds exceeding 20,000 rpm.

 Works best following finishing with a fine diamond or carbide bur.
More About: VOCO America, Inc., Finishing and Polishing


Sunday December 25, 2011……………………………………………………….

1:26 Add to

The Lord’s Bright Blessing (reprise)

Mr. Magoo Christmas Carol


It’s the 5th day of the 8 Crazy Nights!

3:56 Add to

Adam Sandler – 1996 Hanukkah

& Festivus for the rest of us! Enjoy your day!

Cliff Marsh

Henry Schein Dental

P.O. Box 663 / 45 Rt. 46 East, Suite 605

Pine Brook, NJ 07058

Cell: 201-321-7494

Fax: 201-262-2210




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December 25, 2011 - Posted by | Uncategorized

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