Cliff's Notes

The Business of Dentistry

“Workplace Litigatiion” – “Did You Forget Your Job?” – Product Review “MI Varnish”

Cliff’s Notes for January 29, 2012

Cliff Marsh, Henry Schein ……Cell: 201-321-7494……Fax: 201-262-2210…..E-mail:

The reason we do what we do, is so that we can to do what we want to do, when we want to do it!

It’s a tongue twister, but working as a team and making informed decisions, will get us there.


“In nothing do men more nearly approach the gods than in giving health to men.”



This Week’s Feature on the Cliff’s Notes Channel

“It’s Time to Give Kids A Smile”



In This Week’s Issue

  • Workplace Litigation is on the Rise!
  • Did You Forget Your Job? What About Your Responsibility?
  • Product Review – MI Varnish, New from GC America!
  • Commentary for Sunday January 29, 2012 – GIVE KIDS A SMILE!!

Workplace Litigation is on the Rise!…………………………………………………………………………………


EEOC Reports Job Bias Charges Hit Record High of Nearly 100,000 in Fiscal Year 2010

Retaliation Surpasses Race as Most Frequent Allegation; Agency Obtains $404 Million for Victims

The U.S. Equal Employment Opportunity Commission (EEOC) today announced that private sector workplace discrimination charge filings with the federal agency nationwide hit an unprecedented level of 99,922 during fiscal year (FY) 2010, which ended Sept. 30, 2010.

Despite the increase in overall charges filed with the EEOC last fiscal year, the Commission dramatically slowed the growth of the charge inventory. As a result, the federal agency ended FY 2010 with 86,338 pending charges – an increase of only 570 charges, or less than one percent. Between fiscal years 2008 and 2009, the EEOC’s pending inventory increased 15.9 percent.

“We are pleased to see that our rebuilding efforts are having an impact on how efficiently and effectively the Commission enforces the civil rights laws protecting the nation’s workers,” said EEOC Chair Jacqueline A. Berrien. “Discrimination continues to be a substantial problem for too many job seekers and workers, and we must continue to build our capacity to enforce the laws that ensure that workplaces are free of unlawful bias.”

The FY 2010 data show that the EEOC filed 250 lawsuits, resolved 285 lawsuits, and resolved 104,999 private sector charges. Through its combined enforcement, mediation and litigation programs, the EEOC secured more than $404 million in monetary benefits from employers — the highest level of monetary relief ever obtained by the Commission through the administrative process — to promote inclusive and discrimination-free workplaces.

The FY 2010 enforcement and litigation statistics, which include trend data, are available online at According to the FY 2010 data, all major categories of charge filings in the private sector (which include charges filed against state and local governments) increased. These include charges alleging discrimination under Title VII of the Civil Rights Act of 1964, as amended; the Equal Pay Act; the Age Discrimination in Employment Act; the Americans with Disabilities Act; and the Genetic Information Nondiscrimination Act (GINA). Last year, for the first time ever, retaliation under all statutes (36,258) surpassed race (35,890) as the most frequently filed charge, while allegations based on religion (3,790), disability (25,165) and age (23,264) increased. In its first year of enforcement, the EEOC received 201 charges under GINA. Historically, race had been the most frequently filed charge since the EEOC became operational in 1965.

The FY 2010 data also show: The mediation program ended the year with a record 9,370 resolutions, 10 percent more than FY 2009 levels, and more than $142 million in monetary benefits;

The EEOC also expanded its reach to underserved communities by providing educational training and public outreach events to approximately 250,000 persons; The agency continued its concerted effort to build a strong national systemic enforcement program. At the end of the fiscal year, 465 systemic investigations, involving more than 2,000 charges, were being undertaken;

The EEOC resolved a total of 7,213 requests for hearings in the federal sector, securing more than $63 million in relief for parties who requested hearings. The agency also resolved more than 4,600 federal sector appeals — 400 more than in FY 2009.

The EEOC enforces federal laws prohibiting employment discrimination. Further information about the Commission is available on its web site (

Protect Yourself: Do you have;

  1. An up-to-date employee manual.
  2. An up-to-date written job discretion.
  3. An up-to-date O.H.S.A. written compliance statement.
  4. An up-to-date written office protocol manual.
  5. An up-to-date written patient policy.

There are some constants in business and it is part of my job to keep my clients informed. Managing your staff correctly will help contain costs and increase production. Increased production reduces the footprint of your total overhead on your P&L. The result is more “disposable income” and that’s a good thing. Please contact me at any time with any questions or concerns @ 201-321-7494 or

Did You Forget What you Do?……………………………………………………………………………………………….

I was fortunate this week to attend a session on Sleep Apnea that was sponsored by the Hudson County Dental Society. During the session a question was raised regarding patients requesting snoring devices and a statement was made by one of the attendees “if they ask for a device, I’ll make one and that’s it”. Now, I don’t know the doc, his background, or his patient base but the statement bothered me. Perhaps he had a long day and hasn’t been sleeping well; however, the statement is contradictory to everything that has happened to dentistry in the last 10 years and what I believe about the dental (oral healthcare) industry’s position and responsibility to the public. My concept is simple, “systemic health”.

I looked across the table at the doc and said “is there any concern for the reason the patient snores”? Snoring is a marker for more serious health conditions and once again I will say that Dentistry is the Forefront of Preventive Medicine.

I hate the word “dentist”, John Henry Holliday (Doc Holliday) was a dentist. I believe that my clients are physicians that specialize in oral & maxiofacial health and almost everything that naturally enters the body comes over the dental bridge.

There is no healthcare professional that will see a healthy patient more often than a dentist. The modern dental office is in the perfect position monitor systemic health markers and communicates any noticeable changes with a patient’s medical doc.

Not only will a systemic health program improve the quality of your patient’s lives, but it will raise your standard of care. When implemented correctly it will dramatically improve your patient re-care issues and fill the schedule. By the way, we call it re-care because things like cars are re-called, people are re-cared. So, how do you start your “culture change”? It all starts with what you want to be. Gandhi once said “we are the language we speak”, Stu Leonard once said “packaging is 95% of the sale”. Be your patient’s healthcare confidante. Communicate with their primary care physician and you will save lives while your practice is rapidly growing. Hey, we’re talking about adding 5 minutes and some great medicine to every exam as well as giving the patient a real good incentive to keep their next appointment and respond to your communication.

For more information on systemic health monitoring or if you have any questions or concerns, please contact me at any time.

201-321-7494 or


Product Review – New from GC America MI Varnish…………………………………………………

MI Varnish™ releases higher fluoride, calcium and phosphate ions due to the RECALDENT™ (CPP-ACP) Technology* – making it the clinical choice for you, your staff and your patients.

• Enhances acid resistance of enamel and promotes bioavailability of calcium, phosphate and fluoride enriched saliva.

• Smooth, creamy texture allows for even flow over tooth surfaces as well as interproximally.

• Reduces sensitivity by penetrating and sealing into dentinal tubules.

• Use with MI Paste™ and MI Paste Plus™ for a comprehensive preventive system.

Benefits of MI Varnish

• Higher fluoride, calcium and phosphate ions released due to the RECALDENT(CPP-ACP) technology (FIG 4 & FIG 5)

• Reduces sensitivity by sealing and penetrating dentinal tubules effectively blocking out external stimuli

• Enhances acid resistance of enamel and promotes calcium and phosphate enriched saliva

• Flows easily into interproximal areas, due to its low viscosity

• Non-clumping white natural translucent shade

• Excellent retention – stays on longer than the leading varnishes

• Unique unit dose, easier to open, easy to access varnish

• Generous volume per unit dose, enough for a full adult dentition

• Does not immediately clump upon exposure to saliva allowing ease of use and longer working time

• Greater fluoride contact time and increased calcium and phosphate bioavailability than gels, foams and varnishes

• Stands out on tray, easy to identify – brightly colored unit dose

Sunday January 29, 2012 – Give Kids A Smile………………………………………………………….

This Friday, February 3rd, is National Give Kids A Smile Day. This is one of the most heartwarming and heart wrenching days on my calendar.  GKAS is this week’s feature on my YouTube Channel.  

Take a look at this website and the Dental/Medical Cross Coding features. It’s your future!

 Log On Now!

Cliff Marsh

Henry Schein Dental

P.O. Box 663 / 45 Rt. 46 East, Suite 605

Pine Brook, NJ 07058

Cell: 201-321-7494

Fax: 201-262-2210




The Cliff’s Notes Channel http://

January 29, 2012 - Posted by | Uncategorized

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