“Expense or Investments, Pick One!” & “Dental Careers & Stress”
Cliff’s Notes for July 6, 2014
Cliff Marsh, Henry Schein ……Cell: 201-321-7494……Fax: 201-262-2210
E-mail: cliff.marsh@henryschein.com
http://www.youtube.com/cliffmarsh100
The reason we do what we do, is so that we can to do what we want to do, when we want to do it!
It’s a tongue twister, but working as a team and making informed decisions, will get us there.
“You can design, create & build the most wonderful place in the world.
But it takes people to make the dream a reality”
Walt Disney
This Week’s Feature on the Cliff’s Notes Channel
“GrandioSO Heavy Flow”
A Review by The Dental Shopper
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Over 190 Dental Videos
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In This Week’s Issue
- The Root of It Commentary: Expenses or Investments? Pick 1 you Can’t Have Both!
- Product Review: Voco GrandioSO Heavy Flow
- The Dentrix Office Manager Blog: EHR (Electronic Health Records!
- Metropolitan Association of Dental Office Managers: A Seminar & Brunch Cruise around the Hudson Harbor
- Dentistry Beyond the Mouth: The Mental/Dental Connection!
- The Disney Magic of Management: Why Culture and Innovation will be Even More Critical in the Future!
- This Week in Dentistry:Dental careers and stress!
- The Henry Schein Outlet Store: LED Cordless Curing Light-$199.00!
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The Root of It Commentary……………………………………………………………………………………………
Expenses or Investment? Pick 1 Because You Can’t Have Both!
As a business owner you are constantly monitoring your overhead. You look at it as a necessary expense and the cost of doing business. You look at trimming expenses to reduce overhead and that is a fair way of thinking. However, what if your expenses were looked at as investments?
In reality, every business dollar you spend, every check you write, every minute you spend on an issue or project is an investment. What you should be thinking is what will the return on those investments be? Let’s look at some of the things you do.
- Treatment planning and presentation is an investment of time to achieve acceptance. The ROI are the positive revenue generated by the procedure.
- Equipment is a necessary investment. Without it you cannot generate revenue. Your ROI is minimal down time. A dental chair needs to produce $350.00/hr. How much is your hour worth? In most cases, quality produces a bigger ROI.
- Employees are a major investment. They will be responsible for the long run revenue flow. Overall, they can potentially be your best investment. Sometimes it can be a good investment, sometimes not so good. The not so good you change as quickly as possible.
The investment and ROI regarding your staff directly affects the rest of your business. Managing them may be the hardest part of your day, it was for me. The secret is to get them to do what you want them to do and have them want to do it. Casey Stengel phrased it “the secret of being a good manager is keeping the people that hate you away from the people that don’t know you yet”.
You need to present your vision and your path in getting there. You need to listen to and consider ideas but ultimately turn their ship in your direction. Tell them a story, people love stories. If you are not sure what I mean, call me.
Marketing, Staff, Supplies, Equipment, Plumbers, Accountants, Rent, etc. are all investments. Look at all sides when engaging for the greatest ROI.
Please feel free to contact me at any time with any questions or concerns.
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Product Review…………………………………………………………………………………………………………….
GrandioSO Heavy Flow – Invisalign Product of Choice!
The new, high-viscosity flowable universal nano hybrid restorative, is equipped with a very high filler content (83 w/w%) and exceptional stability in comparison to conventional flow composites. Thus, it is recommended for any type of treatment that relies particularly on these qualities, such as treatment of class V cavities, restorations in the upper jaw area, and splinting of teeth in orthodontics, periodontics and traumatology. For composite restorations that are directly modelled in the mouth the increased viscosity results in simplified and stress-free placement of the composite layers, coinciding with excellent wetting properties.
GrandioSO Heavy Flow is suitable for the following indications: minimally invasive restorations of all types, restorations of small class I cavities and extended fissure-sealing, class II to V restorations including treatment of cuneiform defects and cervical caries, blocking-out of undercuts, repair of fillings and veneers, luting of translucent prostheses (e.g. full ceramic crowns), interlocking and splinting of teeth with glass fibre strands such as GrandTEC. It can also be used as base material, in combination with glass fibre strands, for the fabrication of semi-permanent crowns and bridges.
GrandioSO Heavy Flow is subject to far lower shrinkage during polymerization (2.96 %) than conventional flow materials, and it also features high compressive and flexural strength (417 MPa and 159 MPa respectively), an E-modulus that is extremely high for a flowable material (11.85 GPa), high surface hardness (175 MHV), as well as low abrasion (40 µm, ACTA with 200,000 cycles). The user will soon discover the advantages of this slow flowing composite which complements flowables with conventional viscosity. On the one hand, it offers a longer working period during which the material can be placed in the cavity and distributed before polymerization. On the other hand, less time is required for the removal of any excess that may arise due to running of the material.
Due to its reduced flowability, GrandioSO Heavy Flow is outstandingly suited for all fillings where elaborate sculpting is either not required or not wanted. Here, its excellent material and handling properties make GrandioSO Heavy Flow superior to many packable composites. GrandioSO Heavy Flow may also be used in ideal combination with the new VOCO composite GrandioSO.
GrandioSO Heavy Flow is available both in the non-running, non-dripping NDT syringe in 10 shades, and as Caps in five shades.
For more information log onto:
http://www.voco.com/us/products/_products/GrandioSO_Heavy_Flow/
For more information, log onto: http://hu-friedyperformance.com/home/ims-office-setup-tools/
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Dentistry Beyond the Mouth………………………………………………………………………………………… The Mental/Dental Connection
More psychologists and dentists are working together to help patients–and their own practices. By REBECCA A. CLAY
The man had spent a lifetime terrified of dentists. By the time he was in his 70s, his teeth were in such bad shape that several had broken off at the gum line and become infected. Realizing he would finally have to take action, he turned not to a dentist but to psychologist Bruce Peltier, PhD, MBA.
Over the course of almost a dozen sessions, Peltier taught the man self-hypnosis to relax and then used systematic desensitization to help him overcome his dental phobia. At the first session, for instance, the man imagined himself making a dental appointment. At the next, he imagined himself driving to the dentist’s office and sitting in the waiting room. This rehearsal continued with ever-increasing detail until the man could finally imagine himself undergoing tooth extraction. When the time came for the actual surgery, Peltier accompanied the man to the dentist’s office, helped him maintain a trance state and held his hand throughout the procedure. The operation was a success.
“The patient was proud, and the dentist felt good about it,” says Peltier, an associate professor of psychology at the University of the Pacific School of Dentistry in San Francisco. “There’s a lot psychologists can do for dentists, their staff and their patients.
Peltier is one of a growing number of psychologists who are working with dentists to enhance patients’ health. Collaborative activities range from addressing the psychological causes of ostensibly dental problems to helping patients adapt to tooth loss to helping patients like Peltier’s get to the dentist in the first place. Psychologists can also
help the dental team to communicate and interact more effectively with patients and each other. At the same time these psychologists are helping patients, they’re also helping their practices by moving beyond the reach of managed care.
To read the rest of this article, log onto: http://www.apa.org/monitor/julaug00/dental.aspx
The Office Manager Blog:………………………………………………………………………………………………
ePrescribe . . . eKnowledge . . . eAccess . . . EHR
Our dental world is slowly changing from a world of pens and paper to a world of clicking and typing. Until now, the only state to mandate Electronic Health Records (EHRs) is Minnesota. However, many states will be following in its footsteps in the very near future. Having a paperless chart is more than just typing in the clinical notes or painting pictures on the tooth chart. It is about being able to coordinate your patient care with other providers and sharing information within the medical and dental communities. Even though this accessibility of patient information is still evolving, we as dental providers can start using what we have available right now.
Dentrix has partnered with Allscripts® to bring you electronic prescriptions. Being able to partner with your patient’s pharmacist will give you the ability to know potentially dangerous drug-to-drug interactions, drug allergies, dosage errors, and other problems that can occur with written or phoned-in prescriptions. This is what EHR is all about.
To read the rest of Dayna’s Blog, log onto:
http://thedentrixofficemanager.blogspot.com/
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Tips from MADOM………………………………………………………………………………………………………
Metropolitan Association of Dental Office Managers!
The summer session is being hosted by Asteto Dent Lab on Sunday, July 27th. The day will start at 9:00 AM at the Weehawken Sheraton with a 2 part, 2 hour seminar on the Social Media and how to correctly analyze your production utilizing your software data. Then at 11:30, you will be boarding The Spirit of New Jersey (http://www.spiritcruises.com/new-york-metro/cruises/new-jersey-dinner-cruise) for a Sunday morning brunch while sailing around The Hudson Harbor, returning to Weehawken at 2:00 PM.
To register for either event, call: Asteto Dent Lab @ 973-763-1000
AADOM Information:http://www.dentalmanagers.com/
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The Magic of Management…………………………………………………………………………………………….
In-Sight from the Mouse!
Why Culture and Innovation will be Even More Critical in the Future
by Bruce Jones, Programming Director, Disney Institute
Earlier this week, our Disney Institute team had the pleasure of participating in the Society of Human Resource Management (SHRM) Annual Conference & Exposition here in Orlando, Florida. For those not familiar, it’s the world’s largest annual gatherings of human resources (HR) professionals, as well as those (like us!) who provide services to HR professionals to help them reimagine their organizational culture.
This year’s conference was chock-full of thought-provoking educational sessions and interesting speakers. We were honored that Disney Institute facilitator Mike Reardon had the opportunity to present a session focused on Disney’s Approach to Culture. The room was packed with more than 1,000 conference participants, demonstrating the importance of creating, building and sustaining organizational culture.
Here are some of the key points Mike shared in his session:
To read more, log onto: http://disneyinstitute.com/blog/2014/06/why-culture-and-innovation-will-be-even-more-critical-in-the-future-highlights-/277
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This Week Dentistry From the ADA: ………………………………………………………………………………
My View: Dental careers and stress: by Susan R. Cushing, D.M.D
When I chose dentistry for my career, I knew it would be challenging and I would need to study a lot and fully commit myself, but I never anticipated the toll it would take on me to achieve my goal. Looking back I had no preparation for how this career path would change me physically, emotionally and spiritually.
While I had studied very hard at college and expected to do the same at dental school, I was not fully prepared for the intensive pressure and negativity from the instructors, the unrelenting effort needed for the clinical dental labs and direct patient care and the unending amount of class work.
When I finally completed my enormous list of graduation requirements, passed my boards and got my dental license, this overachiever was relieved and exhausted. I was pleased that I had gotten through unscathed, but was completely unaware of the impact that those years of continual stress had taken on me and many of my classmates.
Since I had so many debts, I accepted the first associateship I was offered and when it proved unsatisfying, I took a risk and started my own dental practice. Although I had no training as to how to run a business, I felt confident, and thought to myself: “Just how hard can it be? I’ll figure it out.”
Somehow, I was able to pull it off and become a business owner. Every day I wore the hats of CEO, business manager, negotiator, therapist, politician, and most importantly, “Dentist Extraordinaire.” Things went well at first until I started having difficulty sleeping and feeling anxious most of the time. I was always worrying about earning enough to pay the multitude of bills that stacked up each month.
To read the rest of this article, log onto: http://www.ada.org/en/publications/ada-news/viewpoint/my-view/2014/june/dental-careers-and-stress
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Henry Schein Outlet Center………………………………………………………………………………………….
Overstock – Reconditioned – Demo
For the Special of the Week or More Outlet Store Offers, Call Cliff @ 201-321-7494
Essentials Healthcare Products ESSENTIALS LED CURING LIGHT-PINK Only! Condition: Overstock Part Number: 112-6231-N Catalog Price: $399.99 … Outlet Price: $199.00
Warranty: 1-Year
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